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Retail2024

Omnichannel Retail Platform

Unifying online and offline retail experiences across 150+ stores in 5 Nordic countries.

Client

Nordic Retail Group

Delivery Focus

Commercetools + React Native

Case Study

Applied engineering work shaped around constraints, delivery speed, and durable systems.

The Challenge

Nordic Retail Group operated separate systems for their e-commerce platform, in-store POS, inventory management, and customer loyalty programs. This fragmentation led to inconsistent customer experiences and inability to offer modern retail features like buy-online-pickup-in-store.

Our Solution

We developed a unified commerce platform that provides real-time inventory visibility, consistent customer profiles across channels, and flexible fulfillment options. The platform includes mobile apps for both customers and store associates, enabling personalized service everywhere.

Results

Online revenue increased by 65%
BOPIS adoption reached 40% of online orders
Customer lifetime value increased by 28%
Inventory accuracy improved to 99.5%

Technologies Used

CommercetoolsReact NativeNode.jsElasticsearchRedisAWS

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